About Tracevia

Tracevia benchmarks what the major AI assistants say about your brand, scores every answer, and turns the findings into a practical action plan. Built by SystemAssure ITSM Ltd.

The new search is a conversation

Why AI visibility matters

Buyers no longer start with a search engine and a list of links. They ask ChatGPT, Gemini, Claude or Perplexity a plain-English question and expect a single, confident answer.

If that answer mentions a competitor instead of you, you were never even in the running. The assistant does not show your homepage, your reviews, or your carefully written content. It simply recommends the brand it trusts.

AI visibility is the discipline of making sure your business is the brand the assistants trust: cited, described accurately, and positioned as the right answer.

Answers over links

Users expect a direct recommendation, not a page of results.

One wrong answer scales

A single assistant answer can influence thousands of buying decisions.

Visibility is measurable

You can now score how often, how accurately and how favourably you appear.

Trust compounds

Consistent, well-cited brands become the default recommendation.

What Tracevia does

Tracevia runs the same questions your buyers ask across the leading AI assistants, then scores and explains every answer so you know exactly what to change.

Benchmark across assistants

Run prompts against ChatGPT, Gemini, Claude and Perplexity and see how each engine answers about you.

Six-dimension scoring

Score every answer on mention, prominence, positioning, domain citation, parent relationship and factual accuracy.

Site-file audits

Check, store and improve robots.txt, llms.txt and JSON-LD structured data so assistants can find the right facts.

Citation verification

See which pages the engines cite, verify they still exist, and close the gaps that push competitors ahead.

Competitor tracking

Compare share of voice and identify who is being recommended instead of you, question by question.

Actionable plans

Turn findings into a tracked action plan with progress logs, impact measurement and re-run comparison.

Built by SystemAssure ITSM Ltd

SystemAssure ITSM Ltd provides managed IT services and SaaS solutions for small and medium-sized businesses. The company was founded by Peter Stevens to help organisations get more value from technology without the usual complexity.

Tracevia is the latest SaaS product from SystemAssure, focused on a problem every modern business faces: being visible, accurate and recommended inside AI-generated answers.

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Product background

Tracevia grew out of a simple observation: the way businesses are discovered is changing faster than most marketing teams can measure.

Traditional SEO tells you where you rank in a list of links. It does not tell you whether an AI assistant describes you accurately, recommends you ahead of a competitor, or cites the right page when it does.

We built Tracevia to close that gap. It gives marketing, product and leadership teams a repeatable, scored view of AI visibility with clear next steps: fix the site files, update structured data, claim citations, track competitors and measure the impact over time.

See how the assistants answer about you

One domain, about a minute, and a scored report with the specific problems holding you back.

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